The order process is pretty standard and simplified.
  1. please inquiry with your purchase orders list with designs, size, materials, quantity and drawings;
  2. we come back with competitive prices and proforma invoice to check;
  3. stone samples post for inspection;
  4. proforma invoice and sample confirmed;
  5. 30 - 50% Deposit and down payment;
  6. 25 - 40 days Manufacturing after deposit arrival, lead time is according to final quantity and designs; 
  7. Container booking;
  8. Photography of finished products and Quality Check;
  9. Products confirmed and packaging and truck delivery to designated warehouse;
  10. Container loading and Export Paperwork;
  11. Balance Payment finished;
  12. Container Shipping;
  13. Whole package documents for container pick-up;
  14. Vessel arrival notice;
  15. Container arriving, customs clearance paperwork, truck delivery;

Frequent questions and answers:

  • 1.Will I get a confirmation of my order?
  •     Yes, Pro-forma Invoice with drawings.
  • 2.What is the minimum quantity of each shipment?
  •     One 20ft full container.
  • 3.What if I receive a damaged piece of granite on a delivery?
  •     We will make replacements without cost in new shipment, or you could apply certain amount to deduct in next bill.
  • 4.How long will my orders be produced?
  •     In generally 25 - 40 Days, depends on designs and quantity.
  • 5.Who will take care of the shipping and transport?
  •    You could designate an import agent from your country, or we could organize the whole process at your cost.
  • 6.How long will the shipment & transport take to my country?
  •     a. Shipping time according to the destination port and delivery address. Some examples following:
  •     b. 3 Weeks to Sydney Port, Long Beach Port,
  •     c. 4 - 5 Weeks to Rotterdam Port, Hamburg Port, Adelaide Port, Fremantle Port, Melbourne Port, Vancouver Port, New York Port.
  •     d. 5 - 6 Weeks to Dublin Port, Belfast Port.

 




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